Frequently Asked Question

About Chihiro Ishiro Dashi

How much salt is different between the normal type and the low-salt type, Shinro Shiro Dashi?

Dummy content. For testing only.

The equivalent amount of salt per bag 9g is 4.1g for Jinri Shiro Dashi and 2.3g for Jairi reduced salt.

Dummy content. For testing only.

Can I use dashi for baby food?

Dummy content. For testing only.

Should I store in the refrigerator after opening?

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Do you have more than 30 value packs for Children Shiro Dashi?

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Is it safe to soak the tea bag paper for a long time?

Dummy content. For testing only.

Is Journey Shiro Dashi flavored?

Dummy content. For testing only.

What’s like a grainy powder outside the tea bag?

Dummy content. For testing only.

Is the tea bag from water or hot water?

Dummy content. For testing only.

About Other Products

Please tell me the expiration date after opening and opening.

Dummy content. For testing only.

Is it safe to store at room temperature before opening in summer?

Dummy content. For testing only.

What is the difference between Hyoshiro’s Yone Vinegar and Hyoshiro’s Vinegar?

Dummy content. For testing only.

What is the difference between Yuzu Pepper Blue and Yuzu Pepper Red?

Dummy content. For testing only.

What is the difference between Tebebe Noodles and Tebebe Thin Udon?

Dummy content. For testing only.

Please tell me when to use Eroumotego Mentsuyu and Kappo Gaesi.

Dummy content. For testing only.

About Shopping

I lost my postpay payment form …

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Can I return or exchange after ordering?

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Can’t use points at shops?

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I forgot to use the points. Can I reflect them after completing my order?

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Can I change my order after the order is completed?

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I have not received a member registration | order completion email.

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Can you ship overseas?

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Other

I didn’t receive a reply even though I made an inquiry by e-mail

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I want a catalog

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Is there anything else you can buy outside of the homepage?

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I want to stop delivery of e-mail magazine and change my e-mail address.

Dummy content. For testing only.

Why isn’t Shiitake mushroom in “Material with chin”?

Dummy content. For testing only.